Oracle Service Cloud was, once more, considered a leader by Forrester, on the “Customer Service for Enterpise” wave, in Q4 2015
Oracle Service Cloud – Leader, by Forrester
Published by Luis Melo
Seasoned Consultant, Team Leader and Senior Manager. Specialised in Design, Alignment, Enablement, Implementation, Integration and deployment of technology for Customer Service / Experience and Employee Support. Portuguese | Electrical Engineer | CXPA member | CCXP, ACXS, AgilePM Certified View all posts by Luis Melo
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