The most recent Gartner Magic Quadrant for #VoC platforms is very interesting, as it sees Qualtrics and Medallia leading the pack, miles away from competition.
Seasoned Consultant, Team Leader and Senior Manager. Specialised in Design, Alignment, Enablement, Implementation, Integration and deployment of technology for Customer Service / Experience and Employee Support. Portuguese | Electrical Engineer | CXPA member | CCXP, ACXS, AgilePM Certified
View all posts by Luis Melo