Oracle RightNow CX – Web Experience

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The Web Experience provides a rich online customer experience solution so consumers can research, purchase, or resolve issues from any device.

It sets a standard for best-in-class service by allowing customers to interact on their own terms while companies increase conversions and lower service costs.

Web Experience services:

  • Intent Guide
  • Web Self Service
  • Mobile
  • Chat
  • Co-browse
  • Email Management