CapricornVentis and Oracle will deliver, in the next few weeks, a series of free webcasts around Customer Experience. To attend, go to CapricornVentis website and register.
These will be very short (c. 30 minutes) webcasts with different topics, addressing best practices for using modern technologies to increase customer retention & acquisition rates, and reduce costs of customer engagement.
Here is the calendar:
- Get Social, Get your Customers
Thursday, May 29th @ 15h00. Delivered by Louise Holmes
- Empower your agents, Know your customers, Measure your performance
Thursday, June 5th @ 15h00. Delivered by Luke Brennan
- Serve Me, Here, Now
Wednesday, June 11th @ 15h00. Delivered by David Lopes
- Online chat – How can this help your business?
Thursday, June 19th @ 15h00. Delivered by Luis Melo
Doctor CX 