(Demo Video) Oracle Service Cloud Chat

Contact Center Experience, Web Experience 1 Minute

This video gives an overview of how Oracle Service Cloud Chat (reactive or proactive) can help deliver a great customer service and even enhance web self-service, increasing first contact resolution and decreasing support costs.

Published by Luis Melo

Portuguese, living in London | Electrical Engineer | #DoctorCX | Senior Manager, CX Consultant | CXPA member, CCXP, ACXS, AgilePM

Published

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