Forrester Wave: CRM Suites for Midsize Organizations, Q4 2016

Research 1 Minute

Once more Forrester researched, analysed and scored the CRM suites in the market for midsize organisations. Using their 36-criteria assessment, Forrester identified the 11 most significant vendors.

Unsurprisingly Oracle, Salesforce and Microsoft lead the pack. With Oracle being the strongest in the market among the “Leaders”.

20161206-forrester-wave-crm-suites-for-midsize-organisations-q4-2016

Published by Luis Melo

Portuguese, living in London | Electrical Engineer | #DoctorCX | Senior Manager, CX Consultant | CXPA member, CCXP, ACXS, AgilePM

Published

3 thoughts on “Forrester Wave: CRM Suites for Midsize Organizations, Q4 2016”

  1. Pingback: Forrester Wave: CRM Suites for Enterprise Organisations, Q4 2016 | Doctor CX

    1. Hi, I don’t do research, but I’m sure you can find reviews on all CRM softwares. Try G2Crowd and the likes, who are companies/sites who have user reviews

      Reply

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