It was we great honour and delight that I received the news. For the second year running, Oracle has named me “Oracle Service Cloud 2018 All-Star“, for my expertise and being one of the leaders within the Oracle Service Cloud community, but above all for being willing to share my knowledge.
I’m again part of a fantastic group of people that use this great technology platform to enable better customer service and customer experiences. I’m very thankful to Erica Anderson, who is the main driving force behind this fantastic community.
Read full blog and list of 2018 All-Stars here: http://communities.rightnow.com/posts/751f0f02ee?
Doctor CX 
Great blog post, Luis! We are so lucky to have you as part of our OSVC team! Thanks for the call-out too. That is very kind of you. 🙂 Getting to know and work with you, and others like you, is such a rewarding part of my job!