(video) Do contact centres need a CRM solution? Luis Melo Contact Center Experience, Technology Enablement 16/03/202116/03/2021 1 Minute My response to the CX question of the day on Twitter – link here Share this:TwitterFacebookLike this:Like Loading... Related Published by Luis Melo Portuguese, living in London | Electrical Engineer | #DoctorCX | Senior Manager, CX Consultant | CXPA member, CCXP, ACXS, AgilePM View all posts by Luis Melo Published 16/03/202116/03/2021