CX Day 2016

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On this CX day, 5 October, remember the essential. Technology is a brilliant enabler, but Customer Experience is much more than that.

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Published by Luis Melo

Seasoned Consultant, Team Leader and Senior Manager. Specialised in Design, Alignment, Enablement, Implementation, Integration and deployment of technology for Customer Service / Experience and Employee Support. Portuguese | Electrical Engineer | CXPA member | CCXP, ACXS, AgilePM Certified

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