CX Day 2016 Luis Melo Generic, Uncategorized 04/10/2016 1 Minute On this CX day, 5 October, remember the essential. Technology is a brilliant enabler, but Customer Experience is much more than that. Share this:TwitterFacebookLike this:Like Loading... Related Published by Luis Melo Portuguese, living in London | Electrical Engineer | #DoctorCX | Senior Manager, CX Consultant | CXPA member, CCXP, ACXS, AgilePM View all posts by Luis Melo Published 04/10/2016