Oracle RightNow CX – Engage

Engage, Generic 1 Minute

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RightNow Engage is through closed-loop marketing and integrated analytics.

Enhances the customer experience by delivering proactive, highly personalized communications while providing brands with real-time actionable insights to build loyalty and drive revenue

Engage services:

  • Feedback
  • Outreach
  • Analytics
  • Knowledge
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Published by Luis Melo

Seasoned Consultant, Team Leader and Senior Manager. Specialised in Design, Alignment, Enablement, Implementation, Integration and deployment of technology for Customer Service / Experience and Employee Support. Portuguese | Electrical Engineer | CXPA member | CCXP, ACXS, AgilePM Certified

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